Terms and Conditions

Workedin Enterprises Inc. ("Workedin"): Entity operating the online platform at Workedin.com and mobile application, managing services for registered Users.

Client (DO): User who publishes or offers projects seeking expert execution.

Expert: User offering professional services to execute mandates from Clients.

User: Any registered person as Client or Expert using platform services.

Parties: The Client and Expert involved in disputes arising from services.

Official identification document: Driver's License, Health Insurance Card, or Passport.

Stripe: Secure payment processing technology platform for electronic payments.

Third Party: Any natural or legal person other than Client, Expert, or Workedin.

Terms and Conditions: Rules governing access, navigation, and use of Workedin platform.

User terms differing from these conditions apply only if expressly recognized in writing by Workedin.

Using the platform constitutes acceptance of all Terms and Conditions, payment conditions, service standards, and incorporated policies. Non-acceptance means no platform access.

Customer support is available 24/7 via app, website, or phone for questions.

Workedin provides a platform connecting Users for services (Experts) or assignments (Clients), offering authentication, payment, chat, and storage services.

Workedin reserves the right to solicit potential IT Experts and Project Owner organizations to enhance offerings.

Commission structure: Workedin receives commission on completed mandates, calculated either on professional fees charged by Experts or fixed amounts agreed between Users.

Client Service Fees: Service fees are charged to Client Users; details are available in the user area.

Workedin reserves the right to expand, modify, reduce, or discontinue services for platform development.

Workedin assures best possible content and service availability, with the right to briefly interrupt access for maintenance, security, or updates without notice and without liability for disruptions.

Workedin is not involved in contracts between Experts and Clients; the platform facilitates connections, provides usage policies, offers project management support, documentation, blog access, chat functionality, and customer service only.

Platform use requires registration and login; Workedin may reject requests without justification.

Only legal-age persons may register. Legal entities must authorize their representatives and comply with all licensing and registration requirements.

Users must provide accurate personal information using real names or, for entities, company names as registered. Users must update profile changes; Workedin may suspend accounts for false, incomplete, or outdated information.

Registration constitutes a contract proposal; a confirmation email with activation link indicates acceptance. Terms and Conditions are deemed understood and accepted by users upon completion.

Accounts are accessed via email and password; passwords must remain secret. Users discovering unauthorized access must notify [email protected] immediately and change passwords without delay.

Workedin provides two-factor authentication (2FA) as an optional security measure. Users must keep login credentials confidential, maintain 2FA device access, and ensure authentication application functionality. Loss of 2FA access requires following recovery procedures.

All users must provide current, unmodified photos and undergo Workedin authentication via Stripe, providing personal information and potentially uploading official identification, biometric verification, and validating information authenticity. False, inaccurate, or misleading information may result in account suspension or deletion.

Each user may register once only; accounts are non-transferable. Violations result in account suspension or deletion.

Users are responsible for deciding whether to enter agreements with other users and determining agreement terms.

Experts and Clients may agree on rates, delivery timelines, and intervention timings while respecting Terms and Conditions at all times.

Workedin users cannot establish contractual relationships outside these Terms and Conditions. Users commit not to solicit or conclude mandates or service contracts directly with another user outside Workedin for 12 months following account closure or platform use cessation. Violations result in a flat penalty of $7,500 as liquidated damages.

Experts are responsible for personal taxes, tax payments, insurance subscriptions, and regulatory compliance in their province/country. Experts acknowledge sole responsibility for all tax obligations and for obtaining necessary liability, health, accident, disability, unemployment, or other legally required insurance.

General User Obligations:

• Provide only accurate, true, and non-misleading information
• Respect data field intended uses
• Send messages only for initiating services or respectfully commenting
• No profanity, threats, value judgments, or inappropriate expressions
• Treat all received information as confidential
• Use accounts exclusively for personal or authorized representative use
• Abstain from actions damaging Workedin's technical infrastructure

Expert Obligations:

• Maintain updated profiles and availability information
• Rapidly respond to user requests and messages
• Commit to punctuality for agreed appointments or deliverables
• Diligently and professionally fulfill commitments per industry standards
• Rigorously document all actions and interventions

Client Obligations:

• Publish real service requests for which mandates will be assigned
• Acknowledge Experts are subject to best-efforts obligation, not results obligation
• Designate organizational persons responsible for equipment, software, and application access management

Experts commit to providing technological solutions compatible with Client-placed infrastructures, software, and systems.

Experts commit to thoroughly executing assigned mandates conforming to Client-agreed terms. Experts cannot withdraw without providing fourteen (14) days written notice and ensuring adequate transition.

Experts commit to implementing necessary measures ensuring Client data security, integrity, and confidentiality during network interventions, including implementing adequate protection measures, executing complete verified backups before critical interventions, ensuring authorized-person-only data access, immediately informing clients of security incidents, and respecting applicable laws and regulations.

Clients are solely responsible for acquiring, financing, and managing mandate-execution-required material. Experts may provide equipment recommendations.

Clients are responsible for product-solution-use-required license acquisition, validity, and updates.

Experts commit to acquiring exclusively all software licenses installed, proposed, or recommended to Clients via the Workedin platform.

Clients commit to registering valid credit cards via the Workedin app using the Stripe payment platform.

Clients expressly authorize Workedin for automatic credit card charging for Expert-owed amounts for performed services.

For projects of $10,000 or more before taxes, Workedin applies staggered payment: first 50% charged at mid-mandate; second 50% charged at mandate conclusion.

Experts accept paying Workedin service fees equaling 20% of total Client-paid project amounts. Clients accept paying Workedin service fees equaling 6% of total Expert-charged amounts.

Payments are Stripe-processed, ensuring transaction security and confidentiality per current standards. Workedin never accesses Client banking information.

Workedin commits to treating collected personal information in accordance with applicable Quebec and Canada laws, including PIPEDA and Quebec's Act respecting the protection of personal information in the private sector (Law 25).

Workedin commits to implementing adequate security measures protecting personal information against unauthorized access, disclosure, loss, or modification.

No personal information is communicated to third parties without prior consent, except when required by law.

Personal information is retained solely for collection-purpose-specified periods. Upon expiration, information is securely destroyed or anonymized.

Users may exercise access, correction, and consent-withdrawal rights per applicable laws.

Upon disputes, Parties commit to acting in good faith to achieve amicable settlement. Unsatisfied Parties must notify the other via written notice.

Upon agreement failure, Parties may jointly request Workedin mediation intervention. This mediation remains optional.

When disputes exceed $50,000, Workedin may require submission to arbitration. Arbitral decisions are final.

All amicable settlement or arbitration procedures are strictly confidential.

Workedin-involving disputes are governed by applicable Quebec laws; Montreal judicial-district courts have exclusive competence.

Workedin is not liable for published-information accuracy, exhaustiveness, or legality. User-shared content does not reflect Workedin positions.

Workedin is not liable for damages unless resulting from intentional faults or gross negligence.

Workedin expressly disassociates from external-site content linked or referenced on the platform.

Workedin reserves the right to suspend or permanently disable accounts upon Terms and Conditions violations.

Deactivated-account users cannot use Workedin-offered services. Associated content may also be deleted.

Users may deactivate accounts anytime via settings; however, ongoing payment obligations remain.

All obligations governing Expert-Client relationships remain in force despite account deletion.

Any modification or supplement to these Terms and Conditions must be written; no verbal conventions are valid.

Workedin reserves the right to modify Terms and Conditions, informing Users within reasonable timeframes before enforcement. Users have four (4) weeks following notice receipt to terminate contractual relationships.

Invalid provisions do not affect other provision validity.